Job description
Take your technical career to the next level at PT Sima Putra Technindo. We offer competitive salary, continuous training, and a collaborative work environment.
Responsibility
- Provide technical support to customers via phone, email, or in person
- Troubleshoot and resolve technical issues
- Assist in the installation and configuration of hardware and software
- Document and track all support interactions
- Collaborate with cross-functional teams to ensure customer satisfaction
Qualification
- Bachelor's degree in Computer Science or related field
- Proven experience in technical support or IT helpdesk
- Strong problem-solving skills
- Excellent communication skills
- Ability to work independently and in a team