Job description
Join a forward thinking team at M and J Solutions Provider, Inc. as a Telecom Account Executive and play a pivotal role in managing and expanding a portfolio of client accounts within the telecom vertical. This full time position offers a competitive salary range of ₱22,000 to ₱25,000 per month, with ample opportunity for growth in a dynamic and fast-paced market in Metro Manila.
As a Telecom Account Executive, you will be the key liaison between clients and our internal teams, ensuring that every telecom solution is precisely matched to customer needs. You will work closely with sales, product, operations, and billing to deliver a seamless experience from onboarding through renewal. Your responsibilities include building trust with clients, understanding their current and future requirements, and translating those insights into tailored solutions that drive value and long-term partnerships.
We seek a motivated communicator who thrives on relationship-building, opportunity identification, and strategic thinking. You will contribute to revenue growth by identifying upsell and cross-sell opportunities, preparing compelling proposals and quotations, and guiding customers through the procurement and deployment process. The role offers hands-on exposure to a broad range of telecom products, ongoing training, and a clear pathway to advancement within a supportive, collaborative environment. If you are results-driven, customer-focused, and eager to grow your career in telecommunications sales, this is the role for you.
Responsibility
- Manage and nurture assigned client accounts within the telecom sector, ensuring high levels of client satisfaction and retention.
- Serve as the primary point of contact for client inquiries, requests, and issue resolution, coordinating with internal teams to deliver timely solutions.
- Identify upsell and cross-sell opportunities; collaborate with product and solutions teams to tailor offerings that meet client needs.
- Prepare and present proposals, quotes, and service renewals, ensuring accuracy and alignment with client objectives.
- Coordinate onboarding, deployment, and service delivery with operations and engineering teams to ensure a smooth implementation.
- Maintain accurate CRM records, track pipeline and forecasts, and report progress to management on a regular basis.
- Monitor service levels, billing accuracy, and contract compliance to protect client value and company revenue.
- Stay informed about market trends and telecom products to provide strategic advice and drive account growth.
Qualification
- Bachelor’s degree in business, marketing, communications, or a related field.
- 1-3 years of experience in sales or account management, preferably in telecom or technology sectors.
- Strong communication, presentation, and negotiation skills with a customer-centric orientation.
- Proficiency with CRM systems (e.g., Salesforce) and MS Office; ability to manage multiple accounts simultaneously.
- Proven track record of meeting or exceeding sales targets and closing deals.
- Ability to work collaboratively across cross-functional teams in a fast-paced environment.
- Analytical mindset with good problem-solving skills and attention to detail.
- Willingness to learn about a broad range of telecom products and solutions; willingness to travel occasionally if required.